Glossary
Property aftercare intervention record: definition and contents
A property aftercare intervention record documents a contractor visit to a dwelling after handover. It identifies the request, appointment, contractor, work completed, final observations, and buyer signature.
Document the contractor visit
Before the appointment, the record contains the dwelling, room, qualified request, and information sent to the contractor. It prevents the person attending from arriving without a clear expected result.
After the visit, the contractor or team records completed work, replaced parts, photographs, and any next steps. The signature documents attendance and what was observed with the buyer.
The record should not replace the original request. It joins the history and allows the file to remain open when another action is necessary.
Intervention records in Builddar
Builddar connects the record to the claim, dwelling, contractor, and appointment. Comments, photographs, and signatures remain inside the same file.
Once signed, the record is archived in the buyer portal. The team retains the complete chronology when a further intervention needs to be scheduled.