Handover & Aftercare
A request received. A resolution organised.
Find the request in the home record. Coordinate the contractor, homeowner and appointment in one workspace.
Organised aftercare. Informed homeowners.
THE PRODUCT IN ACTION
INTERVENTION CALENDAR21–25 September 2026
ScheduledIn progressCompleted
MON21
TUE22
WED23
THU24
FRI25
SAV–038 · A101Scheduled
Incomplete splashback grout
- Homeowner · Home
- Camille BernardA101 · Kitchen
- Contractor
- Morel tiling
- Intervention
- 21/09/202609:00–11:00
Claim photo
SAV–041 · B203In progress
Partition wall crack
- Homeowner · Home
- Alexandre RouxB203 · Living room
- Contractor
- Laurent plastering
- Intervention
- 22/09/202610:00–12:00
Claim photo
In practice
What does Handover & Aftercare do?
Builddar Handover & Aftercare connects home records, buyer handovers, homeowner requests, remedial visits and acceptance for developers and aftercare teams. Start with an already delivered development or connect to your Builddar construction project.
Bring existing aftercare together
Import homes and open cases from an already delivered development. No Builddar construction history is required.
Prepare your next handovers
Find relevant documents and snags in the construction project, then prepare the home record and organise visits.
The product at work
From the first action to the result.
Les Tilleuls development: follow the same project from the first action to the final document.
Step 01
Know who needs to act today
The work queue highlights requests to qualify, contractors to follow up and acceptance awaiting a response.
An owner and a next action
builddar.Les Tilleuls Building AML
HANDOVER & AFTERCARE•••
Today’s actionsTeam view
3 cases · A clear next action for each
To action 3HandoversSAV
A101Leak under sink21/09
Mrs Bernard · Martin plumbing
Confirm appointment
A102Unit handover22/09
Mr Leroy · Visit at 10 am
Prepare keys and record
B203Shutter adjustment completed23/09
Mrs Roux · Petit joinery
Collect buyer acceptance
Step 02
Hand over with a complete file
On a tablet, work through checks, meters, findings, keys and documents. Select relevant construction snags for the handover file.
A handover record linked to the home
builddar.Les Tilleuls Building AML
HANDOVER & AFTERCARE•••
Buyer handover · A101Team view
Mrs Bernard · Two-bedroom apartment
✓ Preparation✓ Meters3 Findings4 Keys & record
VISIT FINDINGS
01
Paint touch-up by the windowLiving room · Laurent painting
To repairLocated on the unit plan2 photos attached to the finding
This finding will be included in the handover record.
Visit savedKeys and documents
Step 03
Resolve and collect acceptance
Arrange a visit with the contractor and buyer. Keep the result for each issue, evidence and acceptance of completed work.
Verified resolution with the full history
builddar.Les Tilleuls Building AML
HANDOVER & AFTERCARE•••
Appointment · SAV-038Team view
A101 · Repair of leak under sink
MONDAY · SEPTEMBER21
09:00 – 11:00Confirmed
PARTICIPANTS & ACCESS
Mrs Bernard · Buyer
Martin plumbing · Technician
Unit access confirmed
Reminder scheduled the day before
After the visit: intervention report and buyer acceptance
Features
The tools behind every result.
Home records and buyer portal
Centralise contacts, published documents, requests and messages. Buyers see the information for their own homes.
Buyer handover and records
Prepare the visit, record meters, keys and findings, then generate the handover record and collect signatures on a tablet.
Requests and aftercare cases
Qualify requests, assign an owner and link relevant construction snags to the case.
Remedial visits and appointments
Coordinate contractor, buyer and access. One visit can address several issues, with a separate outcome for each.
Acceptance and closure
Separate completed work, buyer acceptance and final validation. Unresolved issues remain open for follow-up.
Reminders and portfolio oversight
Find requests to qualify, unanswered assignments and pending acceptance, with a next action and deadline.
The next stage of your project
The right workflow for your team.
Explore the workflow with your team.
Start with your own documents and organisation to explore the features your team needs.
Let’s talk about your handover and aftercare.
Prepare buyer handovers, centralise homeowner requests and coordinate visits, remedial work and acceptance in one property aftercare workspace.
Would you rather talk it through?
+33 6 67 33 82 14Request your demonstration
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Frequently asked questions